All cancellation requests must be made in e-mail format only. While we strive to book fully refundable vacations components, each vacation may have some non-refundable components
Any cancellation at 45 Days prior to arrival date shall provide you maximum refund value. Cancellation within 7 days of arrival may carry upto 50% of the cancellation fee. Please reach out to our advisor to find out the exac refundable amount for your package
Refunds
Wherever possible all components of travel are booked a refundable. However in some cases non-refundable part may also form part of the package
Refunds for cancelled booking shall be processed as below
Flights:
Refunds received from the airlines shall be fully refunded to the customer within 7 days of being credited by the airlines. Kindly note that airlines may apply cancellation and other fee which may vary from time to time and from airline to airline
Land package:
Customer shall be refunded the amount within 15 days of request for refund as per the below formulae
Total refunds received from the cancellation of booking for the land package , minus
– 10% of the total cost of the land package (the cancellation fee) ,
– minus the TCS @5% ,
Payout:
The TCS component of 5% paid out on the land package will be credited under the customers PAN account
If your refund are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or call us on the contact number provided on the website